Shipping & Delivery
Order delivery includes processing time and shipping time.
Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed. Processing includes order verification, quality checks, packaging, and dispatch preparation.
Estimated Shipping Time
- United States & Canada: 2–4 weeks
- Australia & New Zealand: 2–4 weeks
- United Kingdom & Europe: 2–4 weeks
- Other countries: 2–5 weeks
Delivery times are estimates and may be affected by customs, local carriers, holidays, weather, or high order volume.
Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. Tracking may take several days to update.
Some items may be shipped separately from different warehouses and may arrive at different times.
Lost or Damaged Orders
For insured shipments, if your order is lost in transit or arrives damaged, contact us at support@cirevona.com with your order number and clear proof. After review, we may provide a replacement or another suitable solution.
Order Changes
To change or cancel an order, email support@cirevona.com within 24 hours of purchase.
Changes cannot be guaranteed once the order has been processed or shipped. Please check your product, shade, quantity, and delivery address carefully before placing your order.
Customs and Address Information
Customers are responsible for providing a complete and accurate shipping address. International orders may be subject to customs duties or import taxes, which are the customer’s responsibility unless otherwise stated at checkout.