Terms of service

1. Overview

This website is operated by Cirevona. Throughout the site, the terms “we,” “us,” and “our” refer to Cirevona.

By visiting our website or purchasing from us, you agree to these Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Please read these Terms carefully before using our website. If you do not agree, please do not use our services.

2. Online Store Use

You must be at least the age of majority in your place of residence, or have permission from a parent or legal guardian, to use this website.

You may not use our website or products for any illegal, fraudulent, or unauthorised purpose.

You must not upload viruses, harmful code, or attempt to interfere with the security or operation of the website.

3. Product Information

We make every effort to display product descriptions, colours, shades, packaging, and images accurately.

However, actual colours and appearance may vary depending on lighting, screen settings, skin tone, application method, and product batch.

Product packaging or minor design details may be updated without notice.

4. Beauty Product Use

Please read all product labels, ingredients, directions, and warnings before use.

We recommend performing a patch test where appropriate. Stop using the product if irritation, swelling, burning, or an allergic reaction occurs.

Individual results may vary. Our products and website content are not intended to diagnose, treat, cure, or prevent any medical condition.

5. Orders and Payments

We reserve the right to refuse or cancel an order due to product availability, payment issues, pricing errors, suspected fraud, or delivery restrictions.

You agree to provide accurate billing, payment, and shipping information.

Prices may change without notice before an order is placed. Shipping fees, taxes, or customs charges may apply.

6. Shipping

Delivery times are estimates and may be affected by carriers, customs, weather, holidays, or other circumstances outside our control.

Customers are responsible for providing a complete and accurate delivery address.

Please review our Shipping Policy for full details.

7. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

For hygiene and safety reasons, opened or used cosmetics may not be eligible for change-of-mind returns, unless the product is faulty, damaged, incorrect, or not as described.

Please contact us promptly if there is a problem with your order.

8. Promotions

Discount codes, free gifts, bundles, and special offers are subject to their stated conditions.

Unless otherwise stated, promotions cannot be combined, exchanged for cash, or applied after an order has been placed.

We may cancel promotions that are used fraudulently or contrary to their terms.

9. Reviews and User Content

By submitting reviews, photos, videos, or other content, you confirm that you own the content or have permission to share it.

You grant Cirevona permission to use submitted content for website, social media, and marketing purposes.

We may remove content that is false, unlawful, offensive, misleading, or infringes third-party rights.

10. Intellectual Property

All content on this website, including the Cirevona name, logo, images, text, graphics, and product designs, belongs to or is licensed to Cirevona.

You may not copy, reproduce, distribute, sell, or commercially use our content without written permission.

11. Third-Party Services

Our website may use third-party services such as payment processors, delivery companies, analytics tools, and social media platforms.

We are not responsible for the independent content, policies, or services of third-party websites.

12. Limitation of Liability

To the fullest extent permitted by law, Cirevona is not responsible for indirect, incidental, or consequential losses arising from use of the website or products.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

13. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be posted on this page. Continued use of the website after an update means you accept the revised Terms.

14. Governing Law

These Terms are governed by the laws of [Insert Country or Region], subject to any mandatory consumer protections that apply to you.

15. Contact Information

Questions about these Terms may be sent to:

Cirevona
Email: support@cirevona.com